Frequently Asked Questions
Everything you need to know about your home espresso journey.
What is the standard shipping time for espresso machines?
Most in-stock machines and grinders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3-7 business days.
Do you offer a warranty on home coffee equipment?
Yes, all new machines come with a manufacturer's warranty, typically ranging from 1 to 3 years. We also provide dedicated technical support for the lifetime of your machine.
What is your return policy for open-box items?
We offer a 30-day return window for most products. Please note that equipment must be returned in its original packaging with all included accessories to qualify for a full refund.
Can I finance my purchase?
Absolutely. We partner with several financing providers to offer flexible monthly payment plans, allowing you to enjoy your dream coffee setup now and pay over time.
How do I know which espresso machine is right for me?
Our 'Compare' tool and expert video reviews are great starting points. You can also schedule a virtual consultation with our experts to find a machine that fits your workflow and milk-texturing needs.
Do you ship internationally?
Currently, we ship to the United States and select international locations. Please enter your address at checkout to see available shipping methods and estimated customs duties.